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This site states the following, "The flexible low cost answering and messaging service." We noticed that the web site also stated " Forgot your username or password? Simply divert your telephone to the Reception Bureau and let us answer your call - we do the rest." It also stated " You are in total control of your telephone at all times. You specify your greeting and can update your details at any time in our easy to use online access to your telephone message . They say you never get a second chance to make a first impression. So make that first point of contact you have by phone count." The header had Telephone answering service as the highest ranking keyword. It was followed by call answering, phone answering service, and virtual receptionist which isn't as ranked as highly as Telephone answering service. The next words the site uses is call handling. phone answering was also included and might not be understood by search engines.